Introduction

This Privacy Policy applies to the websites (“https://www.keevx.com/”), its sub-websites, the software or applications (collectively, “Services”) owned and operated by Keevx (“Keevx”, “we”, “our” or “us”).

Keevx respects your privacy and is strongly committed to keeping secure any information we obtain from you or about you. The purpose of this Privacy Policy is to inform you of what information we collect, use, and share when you visit our Services.

By visiting our Websites, by submitting your data to us, and by accessing, installing and/or using the Products and Services, please read this Privacy Policy carefully and ensure that you understand it, and agreed to this Privacy Policy in full, If you disagree with this Privacy Policy, you must stop using our Site immediately.

What Information We Collect

We collect certain information about you from different sources, as described in this section.

Information You Provide Us

Some features of the Services may require you to provide us with information directly. You may select not to provide this information, but doing so may prevent you from using or accessing these features. Depending upon your use of our Services, we may collect some or all of the following information about you:

Account and contact information: When you create an account, we may collect your name, email address and account password. We may also collect other information associated with your account, such as your phone number, business/company name and position, mailing address and social media handles. If you sign up or log in through a third-party platform (e.g., Apple, Google, and Facebook(Meta), we may receive authentication details necessary for the log in and certain profile information from that platform in accordance with their privacy policies. If you suspect unauthorized access to your account, please notify us immediately.

Payment and transaction information: Depending on the plan that you choose, payment information and transaction history - such as credit or debit card information, billing address,company name, tax ID -are collected through our third-party payment processor, Stripe All payment data is stored by Stripe. You may find their privacy notice link here.

User Input: When you use our Services, we collect personal information that is included in the text, voice, scripts, images, videos, and other Input (as defined in our Terms) that you provide to generate videos, avatars, and other forms of output, alongside metadata associated with the Input. Provided that the relevant data is sufficiently de-identified or anonymized to prevent the identification of specific individuals, we may use the input that you provide us to improve our services, for example, to train and enhance the models that power our Services .Some of the features of the Services require us to process parts of faces or bodies within a video or photo, and this may include face imagery. The information we use for this process is used to create and personalize avatars.

Information posted to the Services: Certain features on the Services may enable you to share templates or make your videos and other content available to other users. We collect information that you choose to share or make available (“UGC”), and we, or others, may store, display, reproduce, publish or otherwise use UGC (including with your name and email address) and may or may not attribute it to you. Others, including other users, may also have access to UGC and may have the ability to share it with third parties.

Communications information: We collect your name, email address, and other information you provide in communications with us, including through the “Contact Sales” page or when interacting with our online chatbot.‍

Information Collected Automatically

We automatically collect certain information about your interaction with the Services (“Usage Data”), including through cookies, web beacons and other technologies (“Tracking Technologies”). This information includes:

• Device information, such as device type, operating system, unique device identifier, and IP address
• Location information, such as approximate location based on IP address
• Other information regarding your interaction with the Services, such as your operating system, browser type, date and time stamps, and clickstream data (including referring site, the types of content that you view or engage with, the features that you use, and other actions you take on the Services, as well as the site you exit to).

Please see the "How We Use Cookies and Other Tracking Technologies" section below for more information on how we use tracking technologies and your choices.

Information From Third Parties

We may obtain information about you from outside sources, including:

• Integration partners. Information we receive when you connect Keevx to an integration service.
• Login integrations. Information we receive when you choose to access the Services through a login integration or a Single Sign On service.
• Social media platforms. Information we receive from social media platforms, such as when you interact with us on YouTube, TikTok or Instagram.
• Advertising Information. Information from consumer marketing databases and data enrichment companies, used to personalize advertising and marketing.

How We Collect and Use Your Personal Information

We use your personal information to provide you with the best possible products and services. Depending on the country in which you are located, we will only process your Personal Data based on a valid legal ground. In general,Keevx acts as a data controller when processing personal data for purposes such as marketing, service improvement, and regulatory compliance.

Below, we list the purposes and appropriate legal grounds for processing:

Purpose	Type of Personal Data	Legal Basis
To provide you with functions related to user account management, such as account registration, account deletion, account login, and modification of account information.	* Account and contact information	Performance of contract
To provide and facilitate the Services with you.	* User Input* Information posted to the Services* Other information regarding your interaction with the Services	Performance of contract
To personalize and tailor your experience with our Services, including by surfacing relevant recommendations.	* User Input* Information posted to the Services* Other information regarding your interaction with the Services	Performance of contract & Legitimate interests & Consent, where required by applicable laws
To communicate with you for non-marketing purposes including providing customer support, responding to communications from you, or announcements relating to your account.	* Account and contact information* Communications information	Performance of contract
To send you marketing communications, where you have subscribed to receive them.	* Account and contact information* Communications information	Consent
To process transactions and manage payments as described in our Terms.	* Account and contact information* Payment and transaction information	Performance of contract
To train and enhance the models that power our products and services, including to make our avatar creation models more accurate.	* User Input	Legitimate interests & Consent, where required by applicable lawsYou may request to opt-out of this training and enhancement by contacting us at privacy@keevx.com.
Understanding the usage of our Services, understanding trends and preferences, improving and repairing errors in the services, and in this context developing new products, services, features, and functionalities	* Information posted to the Services* Device information* Location information* Other information regarding your interaction with the Services	Legitimate interests & Consent, where required by applicable laws
To identify the abnormal status, ensure and enhance the stability and security of our Services, such as conducting troubleshooting, data analysis, testing, evaluation and system reporting.	* User Input* Information posted to the Services* Device Information* Other information regarding your interaction with the Services	Legitimate interests & Performance of contract
Complying with applicable legal obligations, and protecting or defending the Services, our rights and the rights of our users or others.	* Account and contact information* Payment and transaction information* User Input* Information posted to the Services* Communications information* Device Information* Location Information* Other information regarding your interaction with the Services	Legal obligation
Enforcing our contractual arrangements and policies.		Performance of contract
If we intend to use your Personal Data for other purposes, we will provide specific notice at the time the Personal Data is collected.	* Please consult the relevant specific notice.	Please consult the relevant specific notice.

How We Use Cookies and Other Tracking Technologies

As described above, the Site and Services may use certain Tracking Technologies to collect Usage Data, including first-party Tracking Technologies (those placed directly by us and are used only by us) and third-party Tracking Technologies (those placed by websites, services and/or parties other than us). These Tracking Technologies include those provided by Google Analytics.

We use Tracking Technologies because it is in our legitimate interests to facilitate, improve and tailor your experience with the Services, run analytics, de-bug and to provide and improve our products and services. For example, we use Google Analytics to better understand our user’s experience (e.g., how much time is spent on pages, what features they use, what links they choose to click, etc.) and this enables us to build and maintain the Services with user feedback. We may associate Usage Data with the device you use to access the Services, or email accounts you use to engage with us. We also use Tracking Technologies for advertising related purposes, including for remarketing and to deliver targeted ads to you, and analyze and measure the effectiveness of our advertisements. We use cookies on our Site in accordance with applicable Cookie Laws

Most browsers accept cookies automatically, but you may be able to control the way in which your devices permit the use of Tracking Technologies. While you do not have to allow us to use Tracking Technologies, they do enable us to continually improve our Services, making it a better and more useful experience for you.‍

If you so choose, you can choose to disable or delete cookies in your Internet browser at any time. Most internet browsers also enable you to choose whether you wish to disable all cookies or only third-party cookies. For further details, please consult the help menu in your internet browser or the documentation that came with your device. Disabling or deleting cookies may cause some of the Services to work incorrectly, and you may lose any information that enables you to access our Site more quickly and efficiently, including login and personalization settings. While your browser may allow you to transmit a “do not track” / “opt-out preference” signal or other mechanism for exercising choices regarding the collection of information by Tracking Technologies, like many websites, our website is not designed to respond to such signals.

Google also provide options to customize how your information is collected and used. For example, you can utilize Google Analytics’s Opt-Out Browser Add On here

How We Share, Transfer, and Disclose Your Personal Information

We only disclose your personal information as described in this Privacy Policy. Unless otherwise described, we will never sell your personal information to anyone for monetary consideration. You are in control of your personal information at all times.

In certain circumstances, we may disclose your personal information to third parties for the purposes described in this Privacy Policy, including:

• Vendors and Service Providers. We may contract with third parties who help us provide the Services, including for payment processing, cloud storage, chatbot operation, voice transcriptions, image generation, system administration, security, customer relationship management, delivery of goods, search engine facilities, data analytics, advertising, and marketing. In some cases, these third parties may require access to some or all of your information. We will take all reasonable steps to ensure that your information will be handled safely and securely, such as through data protection agreements. In some cases we may be legally liable for such onward transfers to third-parties.
• With direction or consent. We may also disclose information to third parties, including other users of the Services, when you request, direct or consent to us doing so, such as when you make output or other content available to others, through your use of login integrations and social media widgets or with your consent.
• Affiliates. We may disclose information to our affiliates or others within our corporate group.
• Legal reasons. In certain circumstances, we may be legally required to share certain data held by us, which may include your personal information, for example, where we are involved in legal proceedings or where we are cooperating or complying with the requirements of legislation, a court order, a governmental authority or law enforcement. We may also disclose information to comply with applicable law, to enforce our contractual arrangements and policies, or protect or defend the Services, our rights and the rights of our users or others.
• In certain situations, we may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.

We may also compile statistics about the use of our Site, including data on traffic, usage patterns, user numbers, sales, and other information. All such data will be anonymized and will not include any personally identifying information. We may occasionally share such data with third parties, such as prospective investors, affiliates, partners, and advertisers. Data will only be shared and used within the bounds of the law.

How We Store and Secure Your Personal Information

We only keep your personal information for as long as we need to provide our products and services as described in this Privacy Policy and/or for as long as we have your permission to keep it. In determining the length of time we retain information, we consider various criteria, including whether we need the information to continue to administer your account, provide the Services, maintain output and content that you have generated, resolve a dispute, enforce our contractual agreements, prevent harm, promote safety, security and integrity, or protect ourselves, including our rights, property and products. We conduct reviews when appropriate to ascertain whether we still need to keep your information. After you delete the information or the account, it is kept in the backups for the purpose of disaster recovery for 30 days and then automatically and permanently erased.

If you submit a request to delete your information, we strive to take steps to delete that information within 72 hours of your request, unless we are required or permitted to retain such information under applicable law. For additional information, see “User's Rights” below.

Data security is of great importance to us, and to protect your personal information, we have put in place suitable physical, electronic, and managerial procedures designed to safeguard and secure personal information collected through our Site. ‍

Notwithstanding any security measures that we take, it is important to remember that the transmission of data via the Internet may not be completely secure, and we cannot guarantee that the collection, transmission and storage of data will always be secure. Please take suitable precautions when transmitting data via the Internet to us.

User's Rights

When you submit information via our Site, you may be given options to restrict our use of your information. We aim to give you strong control on our use of your information. Depending on where you live, you may have certain rights in relation to your personal information. However, these rights are not absolute, and may only apply in certain circumstances.

• Access. You may have the right to request access to the information we hold about you, how we use it, and who we share it with.
• Delete. You may have the right to request that we delete information we hold about you. You can do it yourself by deleting data from your account or deleting the account.
• Correct. You may have the right to request that we correct inaccurate information we maintain about you.
• Opt out of targeted advertising. You may have a right to opt-out of the processing of your information for the purposes of targeted advertising. For more information, please see the “How We Use Cookies and Other Tracking Technologies” section above.
• Portability. You may have the right to receive a copy of personal information we hold about you and request that we transfer it to a third party.
• Restriction of processing to storage only. You may have the right to ask us to stop, suspend or restrict our processing of personal information.
• Objection. You may have the right to object to our processing of personal information, including to object to (i.e., opt out of) your information being used to train our models, by contacting us at privacy@keevx.com.You can also object to marketing at any time by using the unsubscribe/opt-out function displayed in our communications to you.Specially, we may engage in automated processing and profiling to provide with your UGC and other contents that you may be interested in. According to applicable laws,you may object to such processing and profiling by contacting us.
• Withdrawal of consent. Where we rely on consent to process your personal information, you may have the right to withdraw this consent at any time. If you confirm that you wish to withdraw your consent, we will delete your information from our systems. However, you acknowledge this may limit our ability to provide you with the best possible products and services.
• Other rights. Depending on your jurisdiction, you may be entitled to additional rights in relation to your personal data. For example, you may also have the right tolodge complaints with an applicable data protection authority if you consider that the processing of your personal data infringes any applicable data protection laws (for example, the EU General Data Protection Regulation).

In general, you also have the right to opt-out of our sharing your personal data with third parties or using your data for purposes other than those for which it was originally collected.

To exercise these rights above, please contact us at privacy@keevx.com.

We will not discriminate against you for exercising any of these rights. Further information may be needed to verify your identity before exercising these rights, such as your email address or government issued ID. You may designate, in writing or through a power of attorney document, an authorized agent to make requests on your behalf. Before accepting such a request from an agent, we will require that the agent provide proof you have authorized them to act on your behalf, and we may need you to verify your identity directly with us. If we deny your request, you may appeal our decision by contacting us through the methods described below.

Children's Privacy

Our Services are not intended for minors under the age of 18, and we do not intentionally collect personal information from children under 13. If you are a parent or guardian of a child under 13 years old who has provided us with personal information, please contact us at privacy@keevx.com. If we become aware that we have unknowingly collected personal information from a child under age 13, we take steps to delete that information from our servers.

International Data Transfers

Keevx has an international corporate presence, and our collection of Personal Information involves the transmission of data on a global basis.

If you are based in the India and Southeast Asia, your Information is stored in Singapore and protected in accordance with applicable data protection laws and security safeguards. If you are based in the USAorthe European Economic Area, your information is stored in the USA and will not be transferred to other third countries/regions.In addition, to support our global operations, we may allow our affiliates to remote accessfrom Mainland China for troubleshooting and other technical support.We take measures to ensure an adequate level of data protection by ensuring appropriate safeguards are in place and performing data transfer arrangements as appropriate.

When we transfer your information outside the European Economic Area, we will ensure that it is protected by an adequate level of data protection through the following mechanisms. For more information or to obtain a copy of the appropriate safeguards we have in place when transferring Personal Data, please contact us at privacy@keevx.com.

• Adequacy Decisions. The European Commission, pursuant to Article 45 of the GDPR, determines that certain countries/regions provide an adequate level of data protection. Where such an adequacy decision applies, we may transfer your personal information to those countries/regions;
• Standard Contractual Clauses. For other jurisdictions, we rely on the Standard Contractual Clauses as approved by the European Commission pursuant to Article 46(2)(c) GDPR (SCCs).

We employ organizational, technical, and administrative measures to prevent unauthorized access, destruction, loss, alteration, or misuse, making reasonable efforts to maintain a security level appropriate to the associated risks. However, no data transmission or storage system can be entirely secure.

Your Personal Data might be transferred to a third country, that third country may not offer the same level of data protection as your home country. However, we transfer Personal Data pursuant to applicable data protection laws.

Cross-border transfers of Personal Information are carried out in accordance with the lawful bases outlined under applicable data protection laws, including the performance of a contract, the legitimate interests of Keevx, or based on your explicit consent.

Keevx ensures that all transfers are secured by appropriate safeguards and that your Personal Information is protected against unauthorized access, loss, or destruction, unlawful processing and any processing which is inconsistent with the purposes set out in this privacy policy.

Users maintain their rights to access, rectify, and erase their Personal Information, even when it is transferred internationally. If you wish to exercise any of these rights or require more information about our data transfer mechanisms, please contact us at privacy@keevx.com.

In the event of a data breach involving cross-border transfers of Personal Information, we will take prompt measures to mitigate the breach and will notify affected individuals and regulatory authorities in accordance with applicable legal requirements.

Additional U.S. State Disclosures

We collect personal information from and about you in the preceding 12 months as described in the “What Information We Collect” Section above, including the following categories:

• Identifiers,such as name, contact information, IP address and other device identifiers
• Personal information under the California Customer Records statute, such as name
• Internet and similar network activity information, such as information regarding your interactions with the Services, Input and UGC
• Geolocation information, such as IP address
• Commercial information, such as your transaction history
• Characteristics of protected classifications, such as race, color, sex and age
• Audio, electronic, visual, or similar information, such as the voice and video in your Input and UGC
• Professional-related information, such as your business/company name
• Inferencesdrawn from other personal information provided to us, which could include your preferences, interests, and other information used to personalize your experience
• Sensitive personal information, such as your account password

We disclose personal information with third parties for business purposes in the preceding 12 months as below. You also have the right to request for a list of third parties to which we have disclosed your personal Information under certain State data protection laws.

Categories of personal information	Disclosed to which categories of third parties
Identifiers	Cloud storage services providerand our affiliates
Personal information under the California Customer Records statute	Cloud storage services providerand our affiliates
Internet and similar network activity information	Cloud storage services providerand our affiliatesVoice cloning and synthesis service provider
Geolocation information	Cloud storage services providerand our affiliates
Commercial information	Cloud storage services providerand our affiliates
Characteristics of protected classifications	Cloud storage services providerand our affiliates
Audio, electronic, visual, or similar information	Cloud storage services providerand our affiliatesVoice cloning and synthesis service provider
Professional-related information	Cloud storage services providerand our affiliates
Inferences	Cloud storage services providerand our affiliates
Sensitive personal information	Cloud storage services providerand our affiliates

Categories of personal information	Disclosed to which categories of third parties
Identifiers	Cloud storage services providerand our affiliates
Personal information under the California Customer Records statute	Cloud storage services providerand our affiliates
Internet and similar network activity information	Cloud storage services providerand our affiliatesVoice cloning and synthesis service provider
Geolocation information	Cloud storage services providerand our affiliates
Commercial information	Cloud storage services providerand our affiliates
Characteristics of protected classifications	Cloud storage services providerand our affiliates
Audio, electronic, visual, or similar information	Cloud storage services providerand our affiliatesVoice cloning and synthesis service provider
Professional-related information	Cloud storage services providerand our affiliates
Inferences	Cloud storage services providerand our affiliates
Sensitive personal information	Cloud storage services providerand our affiliates

To the extent provided for by local law and subject to applicable exceptions, you may have the following rights:

• Limit the Use of Sensitive Personal Information. You also have the right to request limitation of use and disclosure of your sensitive personal information, subject to certain exceptions. If you would like to limit the use of your sensitive personal information, please contact us by using the contact details provided in the “How to Contact Us” section below. We do not “sell” or “share” (as defined under applicable State data protection laws) your sensitive personal information.
• Do Not Sell or Share My Personal Information. Based on the definition of “sell” and “share” under applicable State data protection laws, we do not believe that we engage in such activity and have not engaged in such activity in the past 12 months from the effective date of this Privacy Policy.
• Appeal. You may appeal our refusal to take action on a request by contacting us using the contact details provided in “How to Contact Us” section below.
• Direct Marketing. We do not disclose personal information to third parties for their direct marketing purposes.
• Right not to be subject to automated decision-making. You shall have the right not to be subject to automated decision-making. You also have the right to obtain your personal informationused for automated decision-making, to be informed of the reasons of the resulting decision, and to be informed of what actions you can take to secure a different decision.
• Right to not be discriminated against for exercising your privacy rights.

If you would like to contact us to exercise one or more of these rights, to ask a question about these rights or any other provision of this Privacy Policy or about our processing of your personal information, or to file a complaint about how we process your personal information, you may use the contact details provided in the “How to Contact Us” section below. According to applicable laws, we may request you to provide documents such as application form and proof of identity. We may contact you to confirm your identity in order to handle your request. We will respond to your request or complaint in due course under the applicable laws.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time, and the lastest version will be refleccted in the 'Last Updated' heading. If we make material changes to the way in which we use personal information collected about you, we will use commercially reasonable efforts to notify you and take additional steps as required by applicable law. Thus, we recommend that you check this page regularly to keep up-to-date. Your continued use of the Services following any such changes will be considered as your consent to the amended Privacy Policy.

How to Contact Us

If you have any questions about our Services or this Privacy Policy, or any concerns about how we process your personal information, please contactus using the information below..

• Controller Entity:KEEVAPRIVATE LIMITED
• Email Address: privacy@keevx.com
• You may reach our data protection officer via[privacy@keevx.com].